Listening
The Pause Is Part of Listening
A pause in coaching gives a person room to finish a thought. Learn what causes awkward silence and how to respond…
The reading room
All articles
Explore the choices behind coaching conversations: listening, questions, boundaries, session design and reflective habits.
Questions
Open Questions and Focused Prompts Do Different Jobs
Open questions and focused prompts serve different coaching moments. Choose the form that fits the client’s need, from…
Reflection
Before Coaching Had a Name: The Idea of the Trusted Conversation
A trusted conversation can clarify a difficult choice without taking it away from you. Learn how to set expectations…
Boundaries
The Confidentiality Assumption That Needs Saying Out Loud
A coaching confidentiality agreement works best when its scope is discussed early, so both people know what stays…
Sessions
A First Coaching Session Built Around One Shared Aim
A first coaching session with one shared aim gives the conversation direction while leaving room to revise what…